Test Engineer - INTERN

Carrollton, Texas

About the Internship

We are seeking someone who will graduate with a Computer Science degree and has a passion to learn. We would like a minimum of 20 hours per week but can offer you up to 40 hours per week. We will work with your schedule. We will train you on the work items you’ll be performing. This position has an opportunity/possibility of turning into a full time position after you graduate.

If you are up for a challenging position – please apply.

Job Responsibilities

We are looking for an Intern for  Software Test Engineer to join our Software and Hardware Testing group. We have a strong dynamic team of test engineers and are looking to expand the group with someone who can jump straight into the swing of things.

  • System and feature code testing
  • Developing test plans
  • Ensuring accuracy of documentation, specifications and processes
  • Ability to problem solve
  • Identify improvement opportunities
  • Must have a green card or be a US Citizen

Position Requirements

  • 3.3 GPA or higher
  • Strong computer proficiency
  • Ability to work under pressure and prioritize work as required
  • Strong interpersonal skills and team player attitude
  • Ability to work independently and effectively manage multiple activities
  • Strong organizational skills and proven ability to communicate effectively (oral and written)
  • Strong analytical, troubleshooting, problem solving, decision making skills
  • Ability and desire to learn new things
  • Must have a green card or be a U.S. Citizen

Please do not apply if you require work visa sponsorship now or in the future – this includes student Visas. We will not be sponsoring any work visas.

We are located at 2941 Trade Center Drive, Carrolton, TX. Please review your commute to make sure it would be acceptable on a daily basis. The Frankford DART rail station is right in our backyard.

To apply, please forward resume with the job title and your name in the title of the email to careers@datascan.com

Business Development - Territory Manager

Remote, North America

Position Description

Outside, enterprise level sales, with a focus on Fortune 500, VP and C-level retail executives to sell Datascan’s self-scan inventory solution and develop long-term retail partnerships.  Prospecting and networking with retailers and decision makers is part of the day-to-day tasks but ultimately through in-depth consultation and customized solutions help implement Datascan’s technology into retail chains worldwide.

Job Responsibilities

  • Present the Datascan inventory solution to prospective retail clients in-person or online.
  • Travel throughout the US is required as we sell directly to the retail head office, not individual store locations.
  • Following introductory presentation meetings continue to develop the relationship with the retail prospect providing a cost analysis and work to organize corporate walk-through and pilot tests.
  • Work directly with the Directors of Finance, Store Operations and Loss Prevention at major chain retailers to help them develop a strategic count solution utilizing the Datascan system.
  • Strategically navigate a long, relationship based sales cycle.  Typically our timeline from meeting to pilot phase is 1 to 6 months with the average closing time being 12-18 months.
  • Be present at all initial pilot counts, which allows you to continue finesse the Datascan solution specific to the retailer – finding the most efficient self-scan process for their environment.
  • Long term relationships with clients are developed and continue throughout our partnership though account maintenance will be transitioned to a full-time Account Manager once the clients is committed to a long-term partnership.

Qualifications

  • University graduate who enjoys interacting with people and is able to professionally present in front of large groups at the same time provide inventory solutions in a consultative manner.
  • Must be willing to travel.
  • A background in retail and understanding of how stores are run or how inventory or cycle counts are performed would be very helpful.
  • Ability to take initiative and run the market like your own business – developing best practice strategies for expanding the marketing and reaching prospects.
  • Proficient in responding professionally to formal RFI/RFPs, developing written proposals using Word, PowerPoint and Excel.
  • Use of Salesforce as a daily tool to drive behavior and strategy.

We are located at 2941 Trade Center Drive, Carrolton, TX. Please review your commute to make sure it would be acceptable on a daily basis. The Frankford DART rail station is right in our backyard.

To apply, please forward resume with the job title and your name in the title of the email to careers@datascan.com

Lead Mobile Software Engineer

Carrollton, Texas

JOB OVERVIEW 
As the Lead Android App Developer, you will help drive the development of Datascan’s B2B and Enterprise Apps.  Working on a small but high performance team, you will be at the forefront of our solution development.  Opportunities exist to join other mobile projects for additional work satisfaction.

JOB HIGHLIGHTS

  • Work on Android OS code only available to manufacturers – You are the r00tkit
  • Develop and design mobile applications that are used by major retail customers
  • Option to work remotely most days of the week
  • Take as much responsibility as your performance allows
  • Work on a highly skilled team and help lead the development process
  • Easy transportation – Headquarters located at the Carrollton DART rail station

QUALIFICATIONS/EXPERIENCE

  • Masters in Computer Science or equivalent work experience
  • Intimate knowledge of the Android inner-workings
  • 5+ years’ experience developing Android mobile applications
  • Experience writing Android drivers and performing OS-level modifications
  • Experience leading a team of developers
  • Outstanding working knowledge of object oriented principles and application
  • Expertise with the Android SDK and Dev Tools
  • Working knowledge of Git or similar versioning practices
  • Experience working with RESTful APIs to communicate with back-end systems

CHARACTERISTICS WE ARE LOOKING FOR

  • Passion for all things mobile
  • Team player that can have fun while working
  • Self-starter that doesn’t have a problem researching an issue to find a solution
  • Ability to identify and mitigate risky code changes

We are located at 2941 Trade Center Drive, Carrolton, TX. Please review your commute to make sure it would be acceptable on a daily basis. The Frankford DART rail station is right in our backyard.

To apply, please forward resume with the job title and your name in the title of the email to careers@datascan.com

Salesforce Admin/Business Analyst

Carrollton, Texas

Description

The Salesforce Administrator and Business Analyst will support the design, programming, configuration and implementation or improvements to systems and business processes that meet Datascan’s internal and external client needs for business operations and data analysis. The ideal candidate should have a Salesforce.com Administrator certification, Salesforce configuration and development administration experience, business systems analysis experience, as well as Salesforce knowledge beyond CRM.

Key Responsibilities

  • Designs, creates and implements software modifications, enhancements, integrations and new applications to Datascan’s existing systems.
  • Participates in the analysis, testing and deployment of application upgrades to third party developed systems.
  • Work directly with internal customers to determine requirements needed for system changes and implementations.
  • Performs analysis on new and existing systems and designs software specifications as needed.
  • Monitor and assess existing system / system usage to identify needed system improvements.
  • Create and maintain fields, views, reports, dashboards, campaigns and other salesforce.com objects and functions.
  • Develops project implementation work plans, monitors progress and makes adjustments, as necessary, in order to ensure effective and efficient development efforts.
  • Provides custom reports and ad hoc analysis as required by various internal business groups.
  • Perform system administrator function including user management, maintaining system data, visual layout, and work flow rules.
  • Provides training and technical support to end users for new or existing systems.
  • Completes various human resources, financial, administrative, and other reports and analysis, and performs other duties as assigned or as necessary.

Position Requirements

  • 3 – 5 Years of Salesforce administration experience.
  • In-depth knowledge of the standard capabilities of SFDC including Sales and Service modules.
  • Experience with system integration (JIRA a plus)
  • Experience in re-engineering / updating an existing Salesforce configuration and implementing complex Salesforce App.
  • Salesforce.com Administrator certification required.
  • Experience with other application development technology is a plus.
  • Demonstrated ability to read, write, and communicate effectively to prepare and explain data to team members.
  • Demonstrated proficiency in word processing, spreadsheet, and database management programs in order to complete required reports.
  • Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information.
  • College degree in (related concentration), or related field, and/or equivalent experience is highly preferred.

Knowledge and Core Competencies 

  • Experience to manage multiple projects
  • Ability to grasp new concepts, think creatively and find solutions to problems
  • A passion for making customers successful
  • Relentless pursuit of productivity improvement and task-based efficiency with great attention to detail
  • Self-motivated and consultative in style and able to work as part of a close team
  • Excellent interpersonal skills, both written and oral, able to earn the trust of clients, peer group members, managers and executive team members

We are located at 2941 Trade Center Drive, Carrolton, TX. Please review your commute to make sure it would be acceptable on a daily basis. The Frankford DART rail station is right in our backyard.

To apply, please forward resume with the job title and your name in the title of the email to careers@datascan.com

Client Solutions Analyst

Carrollton, Texas

Description

The Solutions Analyst (SA) role is critical in ensuring we provide solutions to clients that work well in the field and are specified clearly with IT engineering when changes or customizations are required.  The SA provides the key liaison between the business facing roles in Account Management and Sales and our internal IT engineering groups.

The SA is required to have the most in-depth knowledge of both a client’s technical configuration, how it works with their physical inventory processes and how the solution will be used in the field.

The SA is exposed to more clients of varying complexity and scope than any other group within Datascan.

The position is pivotal in ensuring Datascan’s clients receive both equipment and software that has been correctly specified, configured and delivered to enable them to perform inventory counts efficiently.

Key Responsibilities

  • Gather and fully understand client/prospect requests and submit detailed specifications to IT engineering for development
  • Liaise between client, Sales/Account management and IT engineering to ensure questions are answered and expectations are clear 
  • Ensure programs are designed and working fully as specified by clients/prospects
  • Communicate directly with client/prospect regarding file requirements and specifications
  • Review lifecycle test cases and test procedures to ensure that test plans adequately test all requirements
  • Perform technical testing and UAT
  • Document and maintain records of client specifications. Update Datascan documentation as necessary when configuration changes are requested
  • Ensure documentation provided to the client/prospect is accurate and complete
  • Communicate effectively with clients/prospects, Sales and Account Managers on recommended best practice solutions
  • Attend client/prospect meetings as required to advise on best practices, alternate solutions etc.
  • Participate in discussions and make recommendations as to internal process improvements

Position Requirements

  • BA or BS relevant to the position
  • 3+ years experience in Solution Analyst or related roles
  • Proven track record of successful participation/collaboration in cross functional teams
  • Knowledge of retail store inventory processes preferred but not mandatory
  • Familiarity with mobile software applications and mobile computer deployment  
  • Good business acumen and decision making capabilities
  • Proficient in Excel
  • Experience with Jira and SaleForce a plus
  • Some travel required

Knowledge and Core Competencies 

  • Experience working with a collaborative team of analysts
  • Capable of organizing and managing multiple projects
  • Grasps new concepts, thinks creatively and finds solutions to problems
  • Excellent time management skills
  • Understand the value of Customer focus
  • Relentless pursuit of quality and efficiency with great attention to detail
  • Self motivated and consultative in style and able to work as part of a close team
  • Excellent interpersonal skills, both written and oral, able to earn the trust of clients, peer group members, managers and executive team members
  • Able to confidently speak to clients and prospects about systems and limitations.
  • Self sufficient – utilizes resources and documentation. 



We are located at 2941 Trade Center Drive, Carrolton, TX. Please review your commute to make sure it would be acceptable on a daily basis. The Frankford DART rail station is right in our backyard.

To apply, please forward resume with the job title and your name in the title of the email to careers@datascan.com

Senior Technical Support Engineer

Carrollton, Texas

The Senior Technical Support Engineer provides consistent, world-class product support for Datascan products. In serving as the primary technical liaison between the company and strategically valuable customers, in addition to assisting Technical Support Engineers with escalated cases, the Sr. Technical Support Engineer resolves real-world business challenges by supporting cutting-edge self-scanning inventory solutions across complex, multi-faceted customer deployments.

Ensuring customer feedback is properly channeled into product management, research, and development is a requirement of this position. Our Sr. Technical Support Engineers possess excellent knowledge of self-scanning inventory capabilities along with the drive to rapidly learn the newest technologies. Impeccable communication skills (written and verbal) focused on sustaining market leading customer loyalty is a key requirement for this position. The Sr. Technical Support Engineer provides support for Datascan’s entire product suite; including the MyStore, Datanow, and DART products.

WORK SHIFT: The candidate chosen for this position will work days for the first month and then move to a permanent shift which will be Sunday through Thursday from 2pm to 11pm.

IMPORTANT: Applicants must either have a green card or be a U.S. Citizen.

Key Responsibilities

  • Act as a Tier 2 escalation point for advanced customer issues.
  • Lead support efforts for customers who have been determined to have Critical value.
  • Coordinate with Account Management to address any technical issues impacting a Customer’s success.
  • Actively engage Technical Support personnel to ensure proper handling of customer questions and issues to which they have been assigned.
  • Analyzing inventory results, audits, and scanner issues.
  • Recreating customer software issues in a lab environment.
  • Escalation of any software bugs or feature enhancements to Datascan’s research, development, and product management teams.
  • Maintaining in-depth knowledge of Datascan products and inventory best-practices.
  • Managing long-term customer projects or projects internal to the Customer Support department.

Position Requirements

  • A passion for making customers successful
  • Outstanding written and verbal communication skills
  • Strong analytical and technical skills
  • Ability to function effectively as Lead in escalated cases working directly with customers and coordinating internal effort to address customer issues
  • Ability to multi-task and manage multiple priorities in a fast-paced environment.
  • 2+ years’ experience working with Datascan products preferred but not required
  • Knowledge of vulnerability scans and log analysis with other industry solutions preferred
  • 1+ years previous experience in SQL DB Development (T-SQL, Stored Procedures, etc.. and/or Web development using HTML and Javascript. (.NET and C# knowledge appreciated)
  • A good understanding of IIS, troubleshooting website issues/HTTP responses
  • Experience in troubleshooting .NET based web applications, troubleshooting and tuning application performance issues
  • 1+ years previous experience in Customer Support, Technical Account Management
  • Bachelor’s degree in computer science or information systems (or equivalent experience)

We are located at 2941 Trade Center Drive, Carrolton, TX. Please review your commute to make sure it would be acceptable on a daily basis. The Frankford DART rail station is right in our backyard.

To apply, please forward resume with the job title and your name in the title of the email to careers@datascan.com

Database Developer 1 / Support Analyst

Position Description:
The IT Support position includes programming duties in SQL primarily ETL, output and queries. It also includes supporting ongoing client activities.

Applicants must have a Green Card or be a U.S. Citizen.

Position Requirements:

  • Enjoy challenging work in an ever-changing climate.
  • Have an exceptional level of integrity and raw intelligence.
  • Good communication, enunciation* and grammar skills are highly important.
  • Practical experience with SQL Programming with at least 4-years of database application development experience. **
  • Have worked with relational databases such as MS SQL Server, Oracle or MySQL and be comfortable writing SQL statements to query/update a database.
  • Meticulous in completing assignments, adhering to deadlines, and communicating work status.
  • Participate in on-call support rotation with other team members.
  • Have a BS/BA degree and be comfortable working in a casual but high-performing environment.
  • Preference for candidates who already live in the Dallas/Ft Worth area.
  • Must have a Green Card or be a U.S. Citizen.

*There is a high focus on someone who enunciates English very clearly as well as good grammar skills.

**We are not seeking a person whose background is BI Tools or DBA. The SQL experience as it relates to writing complex stored procedures – is highly important.

We are located at 2941 Trade Center Drive, Carrolton, TX. Please map your commute to make sure it would be acceptable on a daily basis.

To apply, please forward resume with the job title and your name in the title of the email to careers@datascan.com.

IT Test Engineer

Position Description:
We are looking for the right resource to join our Software and Hardware Testing group.

Applicants must have a Green Card or be a U.S. Citizen.

Primary responsibilities will be:

  • System and feature code testing
  • Developing test plans
  • Ensuring accuracy of documentation, specifications and processes
  • Ability to problem solve
  • Identify improvement opportunities

Position Requirements:

  • BS in Computer Science, Software Engineering, IMS or related degree plan
  • Knowledge of standard QA methodologies
  • Some knowledge of programming: SQL/.NET/Web, etc…
  • Experience with JIRA a plus
  • Experience with Confluence a plus
  • Strong computer proficiency
  • Ability to work under pressure and prioritize work as required
  • Strong interpersonal skills and team player attitude
  • Ability to work independently and effectively manage multiple activities
  • Strong organizational skills and proven ability to communicate effectively (oral and written)
  • Strong analytical, troubleshooting, problem solving, decision making skills
  • Ability and desire to learn new things

To apply, please forward resume with the job title and your name in the title of the email to careers@datascan.com

In the body of the email, please include a high level test plan for how you would perform functionality testing on a simple website cart/checkout process (think of a checkout process similar to Amazon).

Applicants that do not follow the instructions above will not be considered.