Complimentary Invite

INTEGRATING TOTAL RETAIL LOSS INTO YOUR RETAIL BUSINESS

A One-day Invitation Only Interactive Workshop

DATE

01 April 2020

09:00 to 16:30

VENUE

BMA House
Tavistock Square, Bloomsbury,
London, WC1H 9JP

COST

The event is free to attend to invitees
Travel & accommodation for own account

Datascan, is an organisation committed to the philosophy of life-long learning, practicing continuous improvement and constant innovation. We actively strive to support thought leadership and academic research that contributes towards, and provides a deeper understanding of, the forces that are shaping the retail industry as it continues to experience a period of remarkable change.

Total Retail Loss (TRL) is one such topic that is growing in prominence. It is our aim to support Professor Adrian Beck in creating greater awareness and broader adoption of the TRL Concept and Typology across the retail industry that we serve. We are therefore delighted to be actively supporting this unique event.

Purpose of the Workshop

The aim of this one-day interactive workshop is to give retailers the opportunity to develop a deeper understanding of the Total Retail Loss concept and to consider how it may be applicable to their organization. In particular the workshop will offer:

  • A broad understanding of the context and changing nature of the retail loss landscape.
  • A detailed understanding of the Total Retail Loss concept and associated Typology.
  • An opportunity to benchmark against the TRL concept.
  • Insights into how to create the organizational framework to introduce and develop TRL.
  • Reflections on how to address the challenges of measuring TRL across a retail business.

Intended Audience

The workshop is aimed at those who have any form of responsibility for managing losses in a retail environment, including loss prevention, audit, finance, risk management, inventory management and security.

Workshop Facilitator

This highly interactive workshop will be facilitated by Emeritus Professor Adrian Beck.

Over the last 30 years, he has focused on helping retailers around the world better understand the impact all forms of loss have upon their businesses and how they can be more effectively managed. His pioneering work on Total Retail Loss has been recognized globally and he considered to be one of the pre-eminent experts in the field of retail loss prevention.

Professor Adrian Beck

Background

In 2016, the Beyond Shrinkage: Introducing Total Retail Loss report was published, the culmination of years of research work focused on helping the retail industry to develop a more overarching and fit-for-purpose definition and typology of the full range of losses that it experiences. Since then, the Total Retail Loss (TRL) concept has received critical acclaim across the globe, not only for the way it has encouraged a broader more wide-ranging debate about what constitutes retail ‘loss’, but also its review of what the future role and responsibilities of the ‘loss prevention’ function might/should be.

In 2019, the second version of this work entitled: Total Retail Loss 2.0: From Theory to Practice, was published, providing not only a review of the impact the concept is having on the global retail industry, but also how it should be updated to take account of changes in the retail environment. In addition, the Report brought together the experiences of early adopters and offered valuable lessons on how to embark upon a TRL journey.

This new research and the original work developing the TRL concept is focused upon enabling the retail industry to strive towards a more coherent, integrated and progressive approach to the management of losses and ultimately the protection of profits.

Total Retail Loss Report
Katharine Ingle

CONTACT

KATHARINE INGLE

BUSINESS DEVELOPMENT, UK AND EUROPE

(+44) 7595 320 172

Katharine Ingle on LinkedIn
David Erasmus

CONTACT

DAVID ERASMUS

SALES DIRECTOR, UK AND EUROPE

(+44) 7874 897 857

Katharine Ingle on LinkedIn

AGENDA

INTEGRATING TOTAL RETAIL LOSS INTO YOUR RETAIL BUSINESS

A One-day Interactive Workshop Supported by Datascan

09:30

REGISTRATION AND COFFEE

10:00

Setting the Agenda and Understanding Expectations

10:15

Understanding the Context of Managing Retail Loss

  • The Changing Retail Concept
    • Growth of Scope and Choice
    • Development of New Retail Risks
    • New Data, New Insights
  • Shrinkage as ‘a’ Measure of Retail Loss
  • Industry Definitions and use of ‘Shrinkage’

10:45

Interactive Session 1: The Loss Context in Your Business

  • What are the key retail trends in your business?
    • What are the headwinds?
    • What are the tailwinds?
  • What is your organisation’s definition of shrinkage?
  • Who takes ownership of it?
  • Who do they report to within your organisation?

11:05

Introducing Total Retail Loss 2.0

  • Defining Total Retail Loss
    • Understanding the Key Drivers of Loss
    • Putting a Value on Loss
    • Locating Loss in the Retail Business
  • Identifying the Categories of Loss
  • Perceived Benefits of Total Retail Loss
  • Barriers, Concerns and Challenges of Adopting Total Retail Loss

11:45

BREAK

12:00

Interactive Session 2: Mapping Losses and Responsibilities in Your Business

  • How many of the 42 categories of Total Retail Loss does your business currently measure?
  • Who currently has ownership for the main categories of loss?
  • What might Total Retail Loss look like in your business?
  • What do you see as the main opportunities and barriers to your organisation using Total Retail Loss at the moment?

12:30

Developing a Total Retail Loss Platform

  • Engaging the Business
  • Developing C-level Support
  • Managing Organisational Antagonism: Undertaking a Stakeholder Analysis
  • Organising for Change

13:00

LUNCH

13:45

Interactive Session 3: Building a Business Case and Engaging Stakeholders

  • Developing a Total Retail Loss stakeholder analysis for your business
    • Who should be involved in a Total Loss initiative?
    • How might they react to the introduction of Total Loss?
    • What can be done to bring them onboard?
  • Making a business case – how might you sell Total Retail Loss to your Board?

14:15 (Facilitated by Herb Billings)

Meeting the Challenge of Measuring the Size of the Prize

  • What data does Total Retail Loss need?
  • What are the challenges to collecting cross functional data?
  • How can these challenges be mitigated?
  • What can be done to make this a manageable experience?

14:45

BREAK

15:00 (Facilitated by Herb Billings)

Interactive Session 4: Understanding the Data Challenges in Your Business

  • How can you begin to pull data from across your business?
  • What barriers do you think you will face?
  • Who needs to be involved to make this happen?
  • What would be possible in the short and medium term?

15:30

Getting Started on a Total Retail Loss Journey

  • Top tips for success
  • What to do first and what not to do
  • Adopting an incrementalistic approach
  • Focusing on the size of the prize
  • Keeping it simple and remembering that timing is key

15:45

WRAP UP AND EXPECTATIONS REVIEW

16:00

CLOSE