Our Customer Success Managers work to ensure a seamless inventory counting process from beginning to end. Here are a few specific ways we support our worldwide customers.

Coordinate with customer and Datascan teams on planning and forecasting for future count events

Scheduling

Project timelines and team responsibilities and expectation

Oversight of file management

Coordinate with customer and Datascan teams to identify and implement program configuration

Active Count Support

Proactive review of calls into Datascan’s Technical Assistance Center

Provide a Corporate-level resource for support during count events

Post Count Analysis

Data extracts

YOY Comps

Share and review feedback to our customers

Advocate and recommend industry best practices

Conduct Regular Business Reviews with Customers

Discuss strategic company initiatives and roadmap items with our customers

Identify areas to add value to our customer’s business

Facilitate Customer Training

Store and Field Management Training

Corporate Team Training