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March 22, 2021
Why out-of-stocks should be part of a Total Retail Loss perspective

The most recent iteration of the Total Retail Loss typology, published in 2018, maps out 42 categories of loss spread across four ‘centres’: the Retail Store, the Retail Supply Chain, E-commerce and Corporate. While there are undoubtedly more categories of loss that retailers can and do experience, these are considered types that are ‘Manageably Measurable […]

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