Frequently Asked Questions

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Below are answers to our most frequently asked questions. 
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Wall-to-Wall and Partial Inventory Counts

What is a wall-to-wall inventory count?

A wall-to-wall inventory count is a complete physical count of every item in a facility, verifying that actual stock matches what is recorded in your inventory system. Datascan offers wall-to-wall physical counts across retail, grocery, auto parts, and more, using barcode and RFID technology to capture accurate data quickly.

What is a partial inventory count?

A partial count focuses on specific departments, product categories, or sections of a store or warehouse rather than the full facility. Datascan's self-scan technology is fully customizable to match all types and schedules of counting, including partial counts run between annual full inventories.

How often should a business do a full inventory count?

Most retailers run a full count once per year and supplement it with more frequent partial or cycle counts. Datascan's platform supports both, so businesses can maintain accuracy throughout the year without waiting for an annual event.

Do barcode scanners improve inventory count accuracy?

Yes. Datascan's handheld scanners arrive pre-loaded and ready to use, reducing setup time and manual entry errors. The devices are purpose-built for inventory counting, with an easy-to-read interface and a 24-hour battery life.

What happens when inventory discrepancies are found after a count?

Physical results are compared against system records to identify where numbers do not align. Datascan's software provides post-count analytics that help businesses pinpoint shrinkage, misplaced items, and data entry errors so they can take corrective action.

What types of businesses conduct wall-to-wall inventory counts?

Datascan serves retail stores, grocery chains, convenience stores, warehouses, auto parts dealers, and distribution centers. The platform is designed to handle the full range of inventory environments, from small single-location stores to large multi-site operations.

Can a company use its own employees to conduct inventory counts?

Yes. Datascan's self-scan model is specifically designed to empower a company's existing employees to conduct counts using Datascan's handheld scanners and software. The company describes this as one of the most cost-effective ways to manage on-demand physical inventory.

Can inventory counts be scheduled after hours?

Yes. Datascan's model gives businesses control over when counts happen, and many clients schedule counts overnight or during low-traffic periods. The platform's real-time monitoring tools let managers track progress from anywhere during the count.

What reports are generated after a wall-to-wall inventory count?

Datascan's software produces detailed post-count reports including item quantities, discrepancies, and inventory trends. The analytics are designed to help businesses improve purchasing decisions, identify operational gaps, and measure inventory performance over time.

What is the difference between a cycle count and a full inventory count?

A full count covers an entire facility at once, while cycle counts rotate through sections of inventory on a regular schedule. Datascan supports both through its counting platform, and businesses can pair cycle counts with supplemental staffing if additional labor is needed during peak periods.

RFID Inventory Tracking

How does RFID inventory tracking work?

A wall-to-wall inventory count is a complete physical count of every item in a facility, verifying that actual stock matches what is recorded in your inventory system. Datascan offers wall-to-wall physical counts across retail, grocery, auto parts, and more, using barcode and RFID technology to capture accurate data quickly.

What is a partial inventory count?

A partial count focuses on specific departments, product categories, or sections of a store or warehouse rather than the full facility. Datascan's self-scan technology is fully customizable to match all types and schedules of counting, including partial counts run between annual full inventories.

How often should a business do a full inventory count?

Most retailers run a full count once per year and supplement it with more frequent partial or cycle counts. Datascan's platform supports both, so businesses can maintain accuracy throughout the year without waiting for an annual event.

Do barcode scanners improve inventory count accuracy?

Yes. Datascan's handheld scanners arrive pre-loaded and ready to use, reducing setup time and manual entry errors. The devices are purpose-built for inventory counting, with an easy-to-read interface and a 24-hour battery life.

What happens when inventory discrepancies are found after a count?

Physical results are compared against system records to identify where numbers do not align. Datascan's software provides post-count analytics that help businesses pinpoint shrinkage, misplaced items, and data entry errors so they can take corrective action.

What types of businesses conduct wall-to-wall inventory counts?

Datascan serves retail stores, grocery chains, convenience stores, warehouses, auto parts dealers, and distribution centers. The platform is designed to handle the full range of inventory environments, from small single-location stores to large multi-site operations.

Can a company use its own employees to conduct inventory counts?

Yes. Datascan's self-scan model is specifically designed to empower a company's existing employees to conduct counts using Datascan's handheld scanners and software. The company describes this as one of the most cost-effective ways to manage on-demand physical inventory.

Can inventory counts be scheduled after hours?

Yes. Datascan's model gives businesses control over when counts happen, and many clients schedule counts overnight or during low-traffic periods. The platform's real-time monitoring tools let managers track progress from anywhere during the count.

What reports are generated after a wall-to-wall inventory count?

Datascan's software produces detailed post-count reports including item quantities, discrepancies, and inventory trends. The analytics are designed to help businesses improve purchasing decisions, identify operational gaps, and measure inventory performance over time.

What is the difference between a cycle count and a full inventory count?

A full count covers an entire facility at once, while cycle counts rotate through sections of inventory on a regular schedule. Datascan supports both through its counting platform, and businesses can pair cycle counts with supplemental staffing if additional labor is needed during peak periods.

Full-Service Inventory Counting

What does full-service inventory counting include?

Datascan's full-service inventory counting is an all-in-one package that covers supplemental staffing, training, software, equipment, consulting, and post-count analytics. The Datascan team manages the entire process from start to finish.

Why do companies outsource inventory counting?

Many companies do not have enough internal staff available for large counts, or they need outside expertise to improve accuracy and efficiency. Datascan's full-service model is specifically designed to help retailers who need additional labor and support so their employees can stay focused on daily operations.

Can full-service inventory teams handle multiple store locations?

Yes. Datascan serves multi-location retailers across more than 42 countries, and their full-service teams can coordinate counts across multiple facilities. Clients include national chains running counts simultaneously across hundreds of locations.

What technology do full-service inventory teams use?

Datascan provides its own inventory tracking software, handheld scanners, RFID equipment where applicable, and enhanced data analytics as part of the full-service package. All equipment arrives pre-loaded and ready to use.

What kinds of reports come out of a full-service inventory count?

Datascan provides detailed post-count reports showing item quantities, discrepancies, and inventory trends, along with pre-event checklists and post-event analysis sessions. This data supports purchasing decisions, shrinkage investigation, and operational planning.

Is full-service inventory counting available for warehouses?

Yes. Datascan's warehouse full-service offering includes teams of 10 to 150 counting staff over multiple shifts, with supervision available. Their platform also includes bin location tracking and reconciliation designed specifically for warehouse environments.

How does full-service inventory improve accuracy?

Datascan's full-service teams follow standardized procedures and use purpose-built technology, which reduces the inconsistencies that come with internal counts. One electronics retailer that implemented Datascan's full-service counts reported inventory accuracy exceeding 98 percent.

Can a business use both full-service and internal counting programs?

Yes. Datascan offers a hybrid model where internal staff conduct self-scan counts and Datascan provides supervision, supplemental labor, or both. This gives businesses flexibility to scale support up or down depending on the size and complexity of the count.

What size of business benefits most from full-service inventory counting?

 Datascan's full-service clients range from single-location convenience stores to national retail chains with 2,000 or more locations. Any business with high product volume or limited internal capacity can use the service.

How does full-service inventory help reduce operational disruption?

Datascan's teams work around the client's schedule, often conducting counts overnight or during off-peak hours. The company also provides on-call support before, during, and after each count to address issues as they come up.

Supplemental Inventory Staffing

What is supplemental staffing for inventory counts?

 Datascan's supplemental staffing service provides trained counting personnel to work alongside a company's internal team during inventory events. Clients stay in full control of the process while Datascan provides the additional manpower to complete the count efficiently.

When should a business use supplemental inventory staff?

Supplemental staff are most useful when internal headcount is not enough to complete a count on schedule, or when scheduling conflicts make it difficult to get enough employees available at one time. Datascan specifically addresses the reality that even willing employees can be hard to coordinate for a single event.

Are supplemental inventory staff trained before the count?

Yes. Datascan provides training and onboarding for supplemental staff so they can integrate into existing counting processes quickly. The company also offers ongoing support and consulting to help clients build more effective long-term inventory workflows.

Can supplemental staff use the company's existing scanning equipment?

Yes. Datascan's full-service offering is flexible enough to work within a client's existing counting methods, including in-house scanning devices and warehouse management systems. Staff can also use Datascan's own scanners and software if preferred.

Does supplemental staffing reduce inventory count time?

Yes. More personnel working simultaneously means counts are completed faster, which reduces downtime and gets the business back to normal operations sooner. Datascan frames this directly as a way to help clients start selling again more quickly.

Can supplemental staffing support multi-location inventory events?

 Yes. For warehouse operations, Datascan can deploy teams of 10 to 150 counting staff over multiple shifts with minimal to no travel costs. Multi-location retail clients can coordinate simultaneous counts across their store network.

Can supplemental staffing be combined with a full-service inventory program?

Yes. Datascan's supplemental staffing is available as a standalone service or as part of their full-service and hybrid inventory packages. Clients can choose the level of involvement that fits their specific count.

How does supplemental staffing help control inventory labor costs?

Because Datascan's supplemental staff are brought in only for inventory events, businesses avoid the overhead of maintaining a larger permanent workforce year-round. Datascan describes this as part of their goal to provide the most cost-effective and efficient inventory counting solutions possible.

Do supplemental staff work with handheld scanners?

 Yes. Datascan's supplemental teams use the same handheld scanners and inventory software used throughout the count. All Datascan scanners arrive pre-loaded and ready to use, which reduces setup time and keeps the count moving.

How does supplemental staffing improve count accuracy?

 Having more trained personnel covering the facility reduces the risk of missed or duplicated scans. Datascan emphasizes that their goal is not to take over the process but to make sure there is a complete team in place to get the count done right.

Self-Scan Inventory Systems

What is a self-scan inventory system?

Datascan's self-scan system allows a company's own employees to conduct inventory counts using Datascan's handheld scanners and software. Datascan is the global leader in self-scan physical inventory counting solutions, serving world-class retailers in more than 42 countries.

How does a self-scan inventory system work?

Employees scan product barcodes using Datascan's pre-loaded handheld devices, and the data flows into the Datascan software platform where it is processed and reported in real time. The scanners require no technical setup from the client and are designed to have no learning curve.

Can a self-scan system handle a full store inventory count?

 Yes. Datascan's self-scan platform supports full physical inventories as well as cycle, category, and quick counts. Businesses can use the same platform for all count types and schedule them as often as needed.

How fast can inventory scanners be delivered for a self-scan program?

Datascan ships scanners the same day an order is placed, and the devices arrive pre-loaded and ready to use. Clients do not need to install software or configure the devices before counting.

Is technical training required to use self-scan inventory devices?

No. Datascan's scanners are purpose-built for inventory counting and designed to be used without a learning curve. Brooks Brothers has noted that Datascan's system has made the inventory counting process much easier at the store level.

Can managers monitor inventory counts while they are in progress?

 Yes. Datascan's platform provides a real-time customer portal where managers can view count progress, review incoming data, and make adjustments during the count. The mobile app also lets managers monitor progress from anywhere.

What reports does a self-scan inventory system produce?

Datascan's post-count analytics compile data on stock totals, discrepancies, patterns, and trends and present them in easy-to-understand visuals. One national sporting goods retailer with 2,000 stores described this data as "nothing less than amazing" for evaluating results and improving processes.

Does self-scan inventory help reduce labor costs?

Yes. The self-scan model is built around using trusted existing employees to conduct counts, which reduces or eliminates the need for outside counting teams. Datascan positions this as the most cost-effective approach to on-demand physical inventory management.

Is self-scan inventory a good fit for grocery and convenience stores?

Yes. Datascan has specific self-scan solutions for grocery and convenience retail, designed to handle high product counts, frequent stock movement, and the fast-changing inventory that defines those environments.

Can a self-scan platform manage inventory across multiple store locations?

Yes. Datascan's software connects all of a client's locations to a single platform, allowing inventory data to be monitored and managed centrally. This is one of the core capabilities Datascan highlights for multi-location retail operators.

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