The ever-changing nature of the retail sector has meant that keeping retail losses under control is not easy and constantly requires the development of new approaches, ideas and skill sets for those tasked to deal with it. What is clear is that many if not all organisations have struggled at some point to meet the […]
A relatively recent and growing trend within retailing is to increasingly offer an ‘omni-channel’ shopping environment – give the consumer maximum flexibility in how they can browse, select, pay and receive the products they wish to purchase – buy online and pickup in store being but one iteration of this model. But successfully offering this […]
For consumers, the growth in online retailing has few downsides – where once they were limited to visiting local retail stores to browse, select and purchase the products they wished to buy, now they literally have the retail world at their fingertips, offering a bewildering array of choices. In addition, retailers operating in this highly […]
