It’s no secret that a customer who has a poor experience in a store will likely not return and often shares their experience with others, on social media or on review websites. That’s bad for a retailer’s business. But it gets worse: A 2019 study found that a potential customer who discovers a negative review […]
On their Q1 earnings call, United Parcel Service (UPS) said it plans to deploy its “smart package” initiative across the rest of its US delivery network this year, after its initial success at select facilities in 2022, according to CEO Carol Tomé. Use Cases Use cases for the “smart package” initiative include: Current Situation About […]
Inventory management is a critical aspect of retail operations, and it becomes even more complex when retailers rely on drop shipping and third-party fulfillment. While these models offer various benefits, such as expanded product offerings and reduced inventory holding costs, they come with their own set of challenges. In this blog post, we explore the […]
Retailers have long faced challenges with inventory accuracy. While developments in technology have improved retailers’ ability to count reliably, the importance of inventory accuracy and its alignment to reduced costs and higher sales volumes is greater now than ever before. Prior to the pandemic, the retail industry was already seeing the emergence of the need […]
Foot traffic is a key component when it comes to successfully running a brick-and-mortar store. More traffic means more sales opportunities, so many businesses want to know how to improve the number of people that flow in and out on a daily basis. Now that the peak of the pandemic and stay-at-home orders have receded, […]
Sustainability has become an increasingly important consideration for businesses in recent years, and the retail industry is no exception. As consumers become more environmentally conscious, they are demanding that retailers take steps to reduce their environmental impact. In response to this demand, many retailers are making significant efforts to adopt sustainable business practices. One of […]
Retail loss prevention is a critical issue for retailers, with the National Retail Federation estimating that U.S. retailers lose approximately $61.7 billion per year due to theft and other forms of shrinkage. To combat this problem, retailers are turning to innovative technologies such as RFID (Radio Frequency Identification) to help prevent loss. RFID technology works […]
Contract Datascan, LP and ALTAVANT announced today that the companies have entered into a strategic partnership bringing comprehensive inventory counting solutions to retailers in the Middle East. The agreement brings together the world’s premier physical inventory self-scan provider and the Middle East’s strategic retail consulting firm specializing in high performance integrated human-IT systems. DATASCAN has […]
Les Néréides deployed OCTO+ while simultaneously implementing an ERP solution and a new website. Les Néréides considered that RFID technology had become sufficiently affordable for building into its omnichannel strategy from the outset. Frequentiel proved to be the right match because of its combined RFID and retail expertise, and because they were able to integrate […]
